Front Desk & Facility Operations Assistant

City of Garden City; Garden City (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Garden City seeks a part-time Information & Building Assistant to support the Radcliff Center’s daily operations. You will serve as the primary contact for residents and visitors, handle registrations and payments, and help connect customers with City services.

You will assist with building operations, openings/closings, room setups, and event support, while maintaining a welcoming, clean, and safe environment throughout the day.

Qualifications

• Be at least 18 years old.
• Be able to work weekdays, weekends, and holidays.
• Have the ability to lift a minimum of 35 pounds.
• High school diploma or equivalent (current high school or college students encouraged to apply).
• Interest in working with children and supporting youth in an educational and recreational setting.
• Ability to pass required background checks and pre-employment screenings as required by the City.

Responsibilities

• Serve as front desk greeter, welcoming visitors, providing information, and assisting with program or event registrations
• Operate the Information Desk, including managing communications and service requests through municipal systems such as SeeClickFix, the GC FixIt portal, website, and the CodeRed alert system.
• Provide directions, answer general inquiries, and ensure service requests are documented, forwarded, and completed appropriately.
• Assist with program enrollment, membership tracking, and payments, ensuring records are accurate and up-to-date.
• Provide building and event support, including room scheduling, set-up, and ensuring meeting spaces are prepared.
• Perform routine building monitoring, including walk-throughs, restroom checks, furniture straightening, and reporting maintenance needs.
• Support communications functions, including updated bulletin boards, signage, and distributing program flyers or announcements.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Lift 35 pounds

Following directions

Punctuality

Safety procedures

Education

High school diploma or equivalent

Job description

City of Garden City seeks a part-time Information & Building Assistant to support the Radcliff Center’s daily operations. You will serve as the primary contact for residents and visitors, handle registrations and payments, and help connect customers with City services.

You will assist with building operations, openings/closings, room setups, and event support, while maintaining a welcoming, clean, and safe environment throughout the day.