FRONT DESK EXPERT / NIGHT AUDITOR

Marriott Hotels; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Marriott Hotels is urgently hiring a Night Auditor responsible for managing guest accounts, handling check-ins and check-outs, and providing top-notch service during the overnight shift. Candidates should have strong customer service skills and attention to detail to ensure guest satisfaction throughout their stay.

Qualifications

• Experience in customer service roles is preferred.

Responsibilities

• Monitor guest accounts for accuracy.
• Reconcile discrepancies in billing.
• Provide exceptional customer service during the overnight shift.

Skills

Customer Service

Attention to Detail

Job description

Marriott Hotels - JobID : 2C7923FAFC50FB664D94C17E77DF27D1 [Front Desk Agent / Reservations Agent] As a Night Auditor at Marriott Hotels, you'll : Monitor guest accounts for accuracy; Reconcile any discrepancies in billing; Provide exceptional customer service to guests during the overnight shift; Handle check-ins and check-outs efficiently; Maintain a clean and organized front desk area; Assist with any guest inquiries or issues that may arise...Hiring Immediately >

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