Front Desk Experience Lead

Marc & Rose Hospitality; Flagstaff (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Marc & Rose Hospitality in Flagstaff, Arizona seeks a Front Office Agent to deliver friendly and efficient service at the front desk. Responsibilities include completing the registration process, handling cash, and resolving guest issues. Required qualifications include a high school diploma, supervisory experience, and effective communication skills.

The ideal candidate will demonstrate professionalism, leadership, and strong computer skills to ensure an enjoyable experience for all guests.

Qualifications

• Prior supervisory experience preferred.
• Ability to memorize Resort Standards and AAA standards.
• Must have effective communication skills.

Responsibilities

• Provide welcoming and efficient service at the front desk.
• Handle cash and balance an assigned house bank.
• Greet guests and assist with guest resolution.

Skills

Leadership skills

Decision-making

Computer proficiency

Typing speed

Effective communication

Education

High School Graduate or equivalent

College education highly preferred

Job description

Marc & Rose Hospitality in Flagstaff, Arizona seeks a Front Office Agent to deliver friendly and efficient service at the front desk. Responsibilities include completing the registration process, handling cash, and resolving guest issues. Required qualifications include a high school diploma, supervisory experience, and effective communication skills.

The ideal candidate will demonstrate professionalism, leadership, and strong computer skills to ensure an enjoyable experience for all guests.