Front Desk & Enrollment Sales Associate

Goldfish Swim School; Astoria (OR); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Goldfish Swim School in Astoria, OR is seeking a friendly Front Desk and Sales Associate to welcome families, guide enrollment, and support members daily. You’ll greet, assist with inquiries, and handle checkout at the front desk.

The role emphasizes strong communication, basic computer skills, and the ability to learn our software. CPR, First Aid and AED certifications are required through Goldfish Swim School, with evening and weekend availability.

Qualifications

• Strong communication with families on phone and in person.
• Ability to learn and use new software/systems.
• Organized, dependable, and proactive with tasks.
• Experience in customer service or administrative roles preferred.
• Basic computer skills and comfort with technology.

Responsibilities

• Greet members and families at check-in and foster a welcoming environment.
• Answer phones, respond to inquiries, and conduct outbound sales calls.
• Guide families through the enrollment process with effective sales techniques.
• Handle customer concerns professionally and find solutions.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues with care.
• Maintain a clean, organized front desk, snack area, changing rooms, and lobby.
• Enforce safety rules and administer first aid when needed.

Skills

Natural communicator

Software onboarding

Organized, dependable, proactive

Customer service experience

Basic computer skills

Job description

Goldfish Swim School in Astoria, OR is seeking a friendly Front Desk and Sales Associate to welcome families, guide enrollment, and support members daily. You’ll greet, assist with inquiries, and handle checkout at the front desk.

The role emphasizes strong communication, basic computer skills, and the ability to learn our software. CPR, First Aid and AED certifications are required through Goldfish Swim School, with evening and weekend availability.