Front Desk & Customer Service Intern

Correspond LLC; Chatham (NJ); On-site; USD 38,573,000 - 49,594,000; Full time

Job summary

Correspond LLC in Chatham, New Jersey, is seeking dependable Front Desk & Customer Service Interns to support daily operations at our premier tennis and sports club. The role emphasizes strong English communication, hospitality mindset, and customer-facing excellence in a fast-paced environment.

You will greet members, answer phones, process class bookings, register students, and help with events. Ideal for students in Hospitality, Sports Management, or Business seeking hands-on experience in

Qualifications

• We are seeking a front desk intern with strong English communication and excellent customer service.
• Eligible candidates are pursuing or have completed a degree in Hospitality, Sports Management, Business, or Communications.
• Candidates should be organized, outgoing, and capable in a fast-paced, customer-facing environment.

Responsibilities

• Open and prepare the facility for daily operations.
• Welcome and assist members, guests, and visitors in a professional manner.
• Answer phones and respond to customer inquiries.
• Educate customers about programs, lessons, camps, and club services.
• Register students, book classes, schedule lessons, and process payments.
• Maintain accurate customer records and scheduling information.
• Support front desk operations and administrative tasks.
• Assist with light cleaning and event support as needed.
• Handle multiple tasks efficiently in a fast-paced environment.

Skills

English communication

Customer service

Multitasking

Organization

Team-oriented

Reservation software

Professional demeanor

Education

Hospitality / Sports Management / Business / Communications (degree)

Tools

Reservation software

Job description

We are seeking dependable and customer-focused Front Desk & Customer Service Interns with strong English communication skills to support daily operations at a premier tennis and sports club in Chatham, New Jersey. This internship is ideal for candidates interested in hospitality, sports management, recreation, customer service, or front desk operations. The ideal candidate is organized, outgoing, and comfortable working in a fast-paced, customer-facing environment.

About the host

The organization offers high-level tennis programming and recreational services for adults and juniors, including training pathways for competitive athletes. The facility provides lessons, camps, events, and sports programming within a professional and community-focused environment.

Responsibilities

• Open and prepare the facility for daily operations
• Welcome and assist members, guests, and visitors in a professional and friendly manner
• Answer phones and respond to customer inquiries
• Educate customers about programs, lessons, camps, events, and club services
• Register students, book classes, schedule lessons, and process payments using reservation systems
• Maintain accurate customer records and scheduling information
• Support front desk operations and administrative tasks
• Assist with light cleaning, organization, and maintaining a welcoming environment
• Support camp open houses and club events when needed
• Handle multiple tasks efficiently in a fast-paced environment

Qualifications

• Strong English written and verbal communication skills
• Currently pursuing or recently completed a degree in Hospitality, Sports Management, Business, Communications, Recreation, or a related field
• Excellent customer service and interpersonal skills
• Strong organizational abilities and attention to detail
• Comfortable using computer systems and reservation software
• Ability to multitask and remain professional under pressure
• Friendly, dependable, and team-oriented attitude

Preferred qualifications

• Previous front desk, hospitality, retail, customer service, or administrative experience
• Interest in sports, recreation, or tennis environments
• Tennis background is preferred but not required
• Flexible availability for various shifts and occasional events
• Facility operating hours range from early morning to late evening
• Various shifts and full-day schedules may be required depending on operational needs
• Fast-paced and highly interactive customer service environment

What you'll gain

• Hands-on experience in front desk operations and customer service
• Exposure to sports and recreational facility management
• Opportunity to strengthen communication, multitasking, and organizational skills
• Experience working in a professional sports and hospitality environmentProfessional development in customer experience and operations management
• Location: Chatham, New Jersey (Onsite)
• Duration: Flexible
• Compensation: $17/hour
• Schedule: Minimum 32 hours per week, 40 hours per week OK