Front Desk & Customer Experience Specialist

Mills Auto Group; North Wilkesboro (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Hireology is seeking a friendly and dependable Receptionist to serve as the first point of contact for customers. The role emphasizes professional presentation, reliable attendance, and excellent service as part of a collaborative team in a fast-paced office.

The successful candidate will manage calls, greet visitors, and support basic administrative tasks while upholding confidentiality and a positive, proactive attitude on-site in North Wilkesboro.

Qualifications

• Excellent customer-service and communication skills required.
• Dependable attendance and punctuality essential.
• Professional appearance and demeanor expected.
• Strong organizational skills and attention to detail needed.
• Ability to handle multiple phone lines and priorities.
• Comfortable using computers, email, and basic office systems.
• Remain calm and professional in a busy environment.
• Positive attitude and willingness to help wherever needed.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer and route incoming phone calls promptly and accurately.
• Take clear and detailed messages when needed.
• Assist customers in reaching the correct department or team member.
• Maintain a professional and organized reception area.
• Assist with basic administrative and clerical duties.
• Communicate effectively.
• Provide coverage and support as needed.
• Maintain confidentiality when handling business or customer information.
• Be on time, in position, and ready to assist customers at the beginning of each scheduled shift.

Skills

Customer service

Punctuality

Professional appearance

Organizational skills

Multi-line phone handling

Computer & email literacy

Calm under pressure

Positive attitude

Willingness to train

Tools

Office software

Job description

Hireology is seeking a friendly and dependable Receptionist to serve as the first point of contact for customers. The role emphasizes professional presentation, reliable attendance, and excellent service as part of a collaborative team in a fast-paced office.

The successful candidate will manage calls, greet visitors, and support basic administrative tasks while upholding confidentiality and a positive, proactive attitude on-site in North Wilkesboro.