Front Desk & Customer Care Specialist — Stable FT + Benefits

AV Taxi Rides; Kansas City (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid training

Paid time off

Health benefits eligibility

Stable full-time schedule

Career advancement opportunities

Employee transportation discounts

Supportive work environment

Job summary

AV Taxi Rides is seeking a professional Front Desk Receptionist to manage the daily front office operations and provide excellent customer support. You will be the first point of contact for customers, drivers, and visitors while supporting administrative and scheduling functions.

The role offers a stable full-time schedule with growth opportunities and benefits. You will collaborate with dispatch and customer service to ensure smooth operations and high-quality service.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Strong communication and organizational skills.
• Basic computer proficiency (Microsoft Office, scheduling systems).
• Professional demeanor and appearance.
• Ability to multitask effectively.

Responsibilities

• Greet customers, visitors, and drivers professionally.
• Answer incoming phone calls and direct inquiries appropriately.
• Assist customers with ride bookings and service questions.
• Perform data entry, filing, and administrative support tasks.
• Coordinate with dispatch and customer service teams.
• Handle office correspondence and scheduling updates.
• Maintain office supply inventory.

Skills

Strong communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling systems

Job description

AV Taxi Rides is seeking a professional Front Desk Receptionist to manage the daily front office operations and provide excellent customer support. You will be the first point of contact for customers, drivers, and visitors while supporting administrative and scheduling functions.

The role offers a stable full-time schedule with growth opportunities and benefits. You will collaborate with dispatch and customer service to ensure smooth operations and high-quality service.