Front Desk & Customer Care Specialist — Flexible Schedule

Dannynewton; Raleigh (NC); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

A leading insurance agency in Raleigh, NC is seeking a Receptionist to provide exceptional customer service and support office operations. The ideal candidate will possess strong communication and organizational skills, with a background in customer service. This full-time role offers a competitive salary, benefits including a hiring bonus, health insurance, and flexible schedule. Join a positive and productive workplace and contribute to a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Connaissances

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Description du poste

A leading insurance agency in Raleigh, NC is seeking a Receptionist to provide exceptional customer service and support office operations. The ideal candidate will possess strong communication and organizational skills, with a background in customer service. This full-time role offers a competitive salary, benefits including a hiring bonus, health insurance, and flexible schedule. Join a positive and productive workplace and contribute to a supportive team environment.