Front Desk & Customer Care Specialist

Logan Steers - State Farm Agent; Tallassee (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Logan Steers – State Farm Agent in Tallassee, Alabama is seeking a Receptionist – State Farm Agent Team Member. The ideal candidate is organized and detail-oriented, providing outstanding service and support within our team.

This role involves greeting customers, managing appointments, assisting with inquiries, and engaging in sales conversations. A strong background in customer service is preferred. Enjoy a flexible schedule and opportunities for advancement within our growing agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Job description

Logan Steers – State Farm Agent in Tallassee, Alabama is seeking a Receptionist – State Farm Agent Team Member. The ideal candidate is organized and detail-oriented, providing outstanding service and support within our team.

This role involves greeting customers, managing appointments, assisting with inquiries, and engaging in sales conversations. A strong background in customer service is preferred. Enjoy a flexible schedule and opportunities for advancement within our growing agency.