Front Desk CSR & Kennel Care Specialist | Flexible Hours

College Station Cat Clinic; Wheaton (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

College Station Cat Clinic in Wheaton, IL seeks a dual-role Client Service Representative and Kennel Assistant to deliver an exceptional client experience, manage front desk operations, and care for boarded cats. You will handle records, scheduling, and daily cash/office tasks with attention to accuracy and empathy.

Starting pay ranges from $17 to $19 per hour, part-time with potential to move to full-time based on performance. Benefits include PTO and health coverage.

Qualifications

• Patience, compassion, and professional demeanor when interacting with clients and patients.
• Strong teamwork and ability to coordinate with veterinarians and staff.
• Clear communication with clients, staff, and management.
• Active listening to understand client needs and convey information accurately.
• Organized handling of records, appointments, and daily tasks.

Responsibilities

• Lead front desk operations and assist with client check-ins and scheduling.
• Maintain accurate client and patient records and handle payments.
• Assist in boarding care and supervise kennel activities as needed.
• Provide exceptional client service and address concerns promptly.
• Support daily clinic operations and ensure a clean, safe environment.

Skills

Patience & compassion

Collaboration & teamwork

Communication

Active listening

Organization skills

Client satisfaction

Education

High school diploma or equivalent

Job description

College Station Cat Clinic in Wheaton, IL seeks a dual-role Client Service Representative and Kennel Assistant to deliver an exceptional client experience, manage front desk operations, and care for boarded cats. You will handle records, scheduling, and daily cash/office tasks with attention to accuracy and empathy.

Starting pay ranges from $17 to $19 per hour, part-time with potential to move to full-time based on performance. Benefits include PTO and health coverage.