Front Desk - Cosmetic Surgery Center (Training Provided!)

Socket.dev; New Orleans (LA); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Incentives

Equity

Health coverage

401(k) matching

Paid time off

Paid holidays

Parental leave

Job summary

Sono Bello in New Orleans is hiring for a Front Desk position at our cosmetic surgery center. Training is provided. You will greet patients, verify appointments, and guide them into the office, delivering excellent customer service throughout the patient journey.

Responsibilities include supporting sales consultants, scheduling, processing payments, and handling deposits. Strong communication and multitasking are essential in a fast-paced environment, with a focus on a positive patient

Qualifications

• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency with computer systems and software, including Microsoft Office.
• Knowledge of medical terminology and procedures preferred but not required.
• Professional demeanor and commitment to exceptional client experience.

Responsibilities

• Greet patients, verify appointments, and introduce them to the office.
• Provide outstanding customer service throughout the patient journey.
• Support Sales Consultants by facilitating consultations and admin tasks.
• Schedule appointments, process payments, and prepare deposits.
• Collaborate to identify patient success stories for online endorsements.
• Assist with patient inquiries and follow-ups pre- and post-operative.
• Assist with cross-selling by preparing quotes and consent forms.

Skills

Customer service

Front desk experience

Verbal communication

Written communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Front Desk - Cosmetic Surgery Center (Training Provided!)

Location: LA - New Orleans

Sono Bello is a leading cosmetic surgery specialist with board-certified surgeons. We focus on providing an exceptional patient experience.

Key Responsibilities

• Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
• Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
• Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
• Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
• Collaborate with team members to identify patient success stories for online endorsements.
• Assist with patient inquiries and follow-ups, both pre‑ and post-operative.
• Support cross‑selling of additional services by preparing quotes and consent forms, as needed.

Required Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in customer service or front‑desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast‑paced environment.
• Proficiency with computer systems and software, including Microsoft Office.
• Knowledge of medical terminology and procedures (preferred but not required).
• Professional demeanor and commitment to providing exceptional client experience.

Compensation & Benefits

Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 – $57,000 OTE. Pay may vary by location and depends on qualifications, experience, skills, and business needs.

Full‑time employees may receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)

Equal Employment Opportunity

As set forth in Sono Bello’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

As a federal contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we record and maintain this information in a confidential file, but it will not be considered in the hiring process.