Front Desk Coordinator / Treatment Plan Coordinator

Stonecreek Dental Care; Pickerington (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Front Desk Coordinator to enhance patient experiences. This role emphasizes empathy and patient-first service, ensuring smooth operations from financial handling to appointment scheduling. Join a dynamic team that values career growth and continuing education while delivering exceptional care. If you are passionate about improving oral health and thrive in a supportive environment, this opportunity is perfect for you. Be part of a transformative culture in dentistry that prioritizes both patient satisfaction and professional development.

Benefits

Competitive Paid Time Off

401k

Opportunities for Career Advancement

Continuing Education

Qualifications

• 1-5 years of customer service, insurance, or dental experience preferred.
• High School Diploma or equivalent; Associate's degree preferred.

Responsibilities

• Handle financial information, perform insurance verification, and prepare end-of-day reports.
• Perform clerical tasks including scheduling appointments and answering calls.

Skills

Customer Service

Insurance Verification

Dental Knowledge

Microsoft Office

Education

High School Diploma

Associate's Degree

Tools

Dental Software

Microsoft Office

Job description

Front Desk Coordinator / Treatment Plan Coordinator

Join us as a Front Desk Coordinator / Treatment Plan Coordinator at Stonecreek Dental Care.

Overview

We are committed to delivering best-in-class patient care with a focus on empathy and putting every patient first. Our partnership with North American Dental Group supports us in our mission to transform the dental experience. If you are passionate about helping others improve their oral health, we invite you to join our team and help pioneer a new culture of dentistry.

Schedule

Smiling from Open to Close, Monday through Friday, with 1 Saturday per month.

Responsibilities

• Handle financial information, perform insurance verification, and prepare end-of-day reports with accuracy and dependability.
• Perform clerical tasks including sorting, opening, distributing mail, scanning, photocopying, answering calls, greeting visitors, and scheduling appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies, collect co-payments, and verify insurance coverage.
• Track appointments, no-shows, cancellations, and late arrivals.

Qualifications

• High School Diploma or equivalent; Associate's degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office, and ability to learn new programs.

Benefits

• Competitive paid time off that increases with your career growth.
• Comprehensive benefits including 401k.
• Opportunities for career advancement and continuing education.
• Dynamic environment encouraging individuality and excellence in patient care.

Equal Opportunity Employer

We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected characteristics.