Front Desk Coordinator Onsite / Offsite

Handal's Auto Repair; Saint Paul (MN); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Handal's Auto Repair in Saint Paul, MN is seeking a professional Front Desk Coordinator to manage daily front-desk activities and provide outstanding customer and administrative support. The role is friendly, dependable, detail-oriented, and capable of handling multiple responsibilities, with on-site or off-site options depending on business needs.

You will serve as the first contact for customers, answer calls and emails, greet visitors, schedule appointments, maintain calendars, and support

Qualifications

• High school diploma or equivalent preferred.
• Experience in front desk, receptionist, administrative, or customer service role is a plus.
• Excellent verbal and written communication skills.
• Professional, friendly, and courteous demeanor.
• Strong organizational and time-management abilities.
• Ability to multitask while maintaining accuracy.
• Proficient with Microsoft Office, Google Workspace, email, and basic computer systems.
• Ability to learn scheduling, CRM, and other company software.
• Reliable internet connection and suitable workspace for off-site work.

Responsibilities

• Serve as the first point of contact for customers, clients, visitors, and callers.
• Answer and direct incoming calls, emails, and other communications.
• Greet visitors professionally and assist with requests.
• Schedule and coordinate appointments and service requests.
• Maintain calendars and update appointment information accurately.
• Provide general information about company services.
• Maintain accurate customer and visitor records.
• Perform data entry and update records in company systems.
• Assist with filing, scanning, and other administrative tasks.
• Support other administrative and customer service teams as needed.

Skills

Verbal Communication

Written Communication

Multitasking

Organizational Skills

Customer Service

Microsoft Office

Google Workspace

Education

High School Diploma or Equivalent

Tools

CRM

Email Systems

Microsoft Office

Google Workspace

Job description

Job Overview

We are seeking a professional and organized Front Desk Coordinator to manage daily front-desk activities and provide excellent customer and administrative support. The ideal candidate will be friendly, dependable, detail-oriented, and comfortable handling multiple responsibilities. This position may be performed on-site or off-site, depending on business needs.

Responsibilities

• Serve as the first point of contact for customers, clients, visitors, and callers.
• Answer and direct incoming phone calls, emails, and other communications.
• Greet visitors professionally and assist them with their requests.
• Schedule and coordinate appointments, meetings, and service requests.
• Maintain calendars and update appointment information accurately.
• Respond to customer questions and provide general information about company services.
• Route inquiries and concerns to the appropriate department or team member.
• Maintain accurate customer and visitor records.
• Perform data entry and update information in company systems.
• Receive, organize, and distribute mail, documents, and other correspondence.
• Assist with filing, scanning, document preparation, and other administrative tasks.
• Maintain an organized and professional front-desk environment.
• Follow company procedures for handling confidential customer and business information.
• Assist other administrative and customer service teams as needed.
• Perform additional duties assigned by management.

Qualifications

• High school diploma or equivalent preferred.
• Previous front desk, receptionist, administrative, or customer service experience is a plus.
• Excellent verbal and written communication skills.
• Professional, friendly, and courteous demeanor.
• Strong organizational and time-management skills.
• Ability to multitask while maintaining accuracy.
• Proficiency with Microsoft Office, Google Workspace, email, and basic computer systems.
• Ability to learn scheduling, CRM, and other company software.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Reliable internet connection and suitable workspace required for off-site work.