Front Desk Coordinator/Medical Receptionist at Chelsea Fertility NYC New York, NY

Chelsea Fertility NYC; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Chelsea Fertility NYC is seeking a Front Desk Coordinator/Medical Receptionist to manage daily operations at their reception area. This role involves greeting patients, answering calls, and ensuring a smooth flow of office operations while providing excellent customer service. The perfect candidate will have at least 2 years of experience in a medical office, strong interpersonal skills, and adeptness in handling billing tasks.

Benefits

Health insurance

Paid time off

Qualifications

• Minimum 2 years of experience in a medical office setting.
• Experience with medical billing and insurance.
• Ability to communicate accurately and concisely.

Responsibilities

• Greet and register patients at the reception area.
• Answer and transfer telephone calls efficiently.
• Collect insurance information and payments from patients.

Skills

Interpersonal skills

Communication

Calm under stress

Tools

Microsoft Outlook

Medical billing software

Office procedures

Job description

Front Desk Coordinator/Medical Receptionist at Chelsea Fertility NYC New York, NY

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Front Desk Coordinator/Medical Receptionist at Chelsea Fertility NYC New York, NY

Join to apply for the Front Desk Coordinator/Medical Receptionist at Chelsea Fertility NYC New York, NY role at Chelsea Fertility NYC

Front Desk Coordinator/Medical Receptionist job at Chelsea Fertility NYC. New York, NY.

About The Job

Chelsea Fertility NYC, a boutique fertility practice in New York City, is looking for a Medical Front Desk Coordinator.

This position is responsible for greeting and registering all patients and ensuring a smooth flow of patients. Answering and transferring all telephone calls efficiently and collecting insurance information and payments from patients. Working toward the common goal of providing excellent customer service to patients and visitors to the practice.

Front Desk

Responsible for the daily coverage of reception area including answering incoming calls, greeting, and registering patients, and ensuring a smooth flow of operation and customer satisfaction. * Welcomes patients and visitors by greeting patients and visitors in person or on the telephone in a timely manner. * Responsible for answering or referring inquiries. * Acts like a communication center by answering the phones and directing all phone messages to the appropriate individuals. Assists in receiving, signing for deliveries, and distributing mail. * Maintains a neat, clean reception area and waiting area. * Retrieves all messages from voice mail system daily and notify the appropriate staff. * Scheduling of conference room as needed. * Assist various departments with special projects as needed. * Implements and monitors front office management and related policies and procedures, and activities including front office quality assurance. * Assures front office management performance and delivery of services in accordance with the standards; participates in the enforcement of the office management/front office day-to-day operating policies and procedures such as time keeping, scheduling, pulling charts, proofreading correspondence, fax distribution, daily charges and payments, balancing; recommends changes in front office organizational systems, policies and procedures and ensures their implementation. * Identifies and recommends solutions to routing front office operational problems; reports problems and coordinates with Doctors to ensure front office organizational and operational problems and/or conflicts are resolved.

Requirements

• Minimum 2 years of experience working in Medical office setting.
• Medical billing and insurance experience.
• Ability to access, input, and retrieve information from a computer.
• Knowledge of office procedures and office machines (i.e. computer, fax, copier, etc)
• Ability to remain calm in stressful situations.
• Ability to communicate accurately and concisely.
• Excellent interpersonal skills
• Ability to learn how to use new programs and software's (i.e Microsoft Outlook)
  
  

Administrative Duties

• Scheduling
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors
  
  

Financial Duties

• Processing payments
• Billing
  
  

Setting

• Medical
  
  

Benefit Conditions

• Waiting period may apply
• Only full-time employees eligible
  
  

COVID-19 Precaution(s): * Remote interview process * Temperature screenings * Social distancing guidelines in place

Work Remotely * No

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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