Front Desk Coordinator I

Smile-Doctors; Georgetown (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts for you and family

Job summary

Smile Doctors Georgetown is seeking a friendly Front Desk Coordinator I to join our growing practice. You will welcome patients, verify insurance, schedule visits, and support the team with a variety of administrative tasks, ensuring a smooth, patient-centered experience.

Ideal candidates have a High School Diploma, at least one year of admin experience, and strong communication skills. Bilingual abilities are a plus, and a positive, team-oriented attitude is essential to thrive in our culture.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual abilities considered a plus.
• Strong written and verbal communication skills.

Responsibilities

• Greet and assist patients, determine purpose of visit, and notify team members.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients, collect information, and verify insurance.
• Schedule and update appointments; print reminders.
• Process payments and post to accounts; coordinate payment arrangements.
• Update patient charts and information; manage shipments and mail.
• Contribute to internal marketing initiatives and team participation.

Skills

Verbal and written communication

Bilingual

Administrative experience

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?Smile Doctors in Georgetown is seeking a Front Desk Coordinator I to join our growing team.How you’ll make us better:Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitVerifies insurance informationNotifies clinicians of patient arrival and readinessMake appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesMay make changes to the patient schedule as necessaryCoordinates payment arrangements or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredOne (1) year of administrative experience preferredBilingualThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Smile Doctors in Georgetown ?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!