Front Desk Coordinator I

IVX Health, Inc.; Clifton (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in North Jersey is seeking a dedicated Front Desk Coordinator to join their team. This full-time role involves greeting patients, coordinating schedules, and ensuring seamless daily operations across multiple infusion centers. Ideal candidates will have experience in a medical setting, strong communication skills, and a commitment to exceptional patient care.

Benefits

Comprehensive healthcare coverage

Flexible savings options

Professional development opportunities

401(k) matching

Work-life balance support

Qualifications

• 3-5 years front desk or administrative experience in healthcare.
• Strong understanding of insurance verification and billing.
• Exceptional customer service and communication skills.

Responsibilities

• Greet patients and coordinate scheduling.
• Handle insurance verification and update patient records.
• Support clinical teams to ensure smooth operations.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

EHR/EMR systems

Scheduling software

Job description

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Healthcare Front Desk Coordinator – North Jersey

Full-Time | Monday–Friday + Rotating Saturdays | Day Shift

Multi-Site (Clifton, Paramus, Edgewater, New Providence, Bridgewater)

We’re looking for more than a front desk presence—we’re looking for someone who takes initiative, operates with precision, and thrives in a healthcare setting where both empathy and efficiency matter.

As a Front Desk Coordinator supporting multiple infusion centers in our North Jersey market, you’ll be the face of IVX Health for patients, caregivers, and clinical teams alike. This isn’t just a support role—it’s a foundational position for someone who excels in operations, scheduling, and delivering exceptional service. You’ll be key in ensuring daily operations run seamlessly while contributing to a larger mission: redefining the care experience.

About IVX Health

At IVX Health, our mission is to improve the lives of those we care for by redefining the care experience. As a national provider of infusion and injection therapy for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis, IVX Health offers a better approach to care—one that prioritizes convenience, comfort, and exceptional patient outcomes.

We extend the same values to our team, striving to empower them to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

What You’ll Do

• Own First Impressions: Greet patients and visitors with professionalism and warmth; answer phones professionally, and assist with patient questions or concerns
• Coordinate Scheduling: Schedule and confirm appointments, ensuring all authorizations and documentation are complete
• Verify and Record Information: Handle insurance verification, collect copays, and update patient records in the EHR
• Keep Things Running Smoothly: Support daily patient flow and work closely with clinical teams to prevent bottlenecks or delays
• Maintain Standards: Ensure a polished, welcoming front desk environment and stock supplies as needed
• Provide Cross-Center Coverage: Float to nearby centers as needed to support coverage and consistency
  
  

What We're Looking For

• 3–5 years of front desk or administrative experience in a medical or healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification, billing basics, and the patient intake process
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient-facing protocols
• Exceptional customer service and communication skills
• Ability to multitask in a fast-paced environment while staying organized and accurate
• Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
  
  

Why You'll Love IVX Health

At IVX Health, We Believe In Taking Care Of Our Team Just As Much As We Take Care Of Our Patients. Here’s What We Offer

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.
  
  

Wage Range

Pay is based on a number of factors including market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations to our size and industry. For our Front Desk Coordinator role, we generally pay new hires between $23.00 and $25.30 per hour in the North Jersey market. It is not typical for an individual to be hired at or near the top of the range for roles and compensation decisions are dependent on the facts and circumstances of each situation. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company benefits; some of these benefits may also be available for part-time positions.

EEO Statement

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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