Front Desk Coordinator - Guest Experience & Admin Support

Wilkins RV; Village of Bath (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401K with employer match

Paid time-off & Sick time

Voluntary Benefit Program

Employee Referral Program

Employee Discount

RV Borrowing Program

Discretionary Profit Sharing

Job summary

Wilkins RV in Bath, NY is seeking a front desk receptionist to greet customers, answer calls, and coordinate vehicle check-ins with Sales and Service. The role includes performing administrative tasks and maintaining a professional reception area.

The position offers a benefits package with health, retirement, paid time off, and other programs. Pay starts at $16.50–$19.00 per hour and is based at our Bath dealership.

Qualifications

• Three to six months of customer service and/or training; or equivalent combination of education and experience.

Responsibilities

• Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.
• Greet and welcome all incoming customers in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
• Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department.
• Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
• Perform miscellaneous administrative tasks for the sales department.
• Maintain a clean and professional appearing reception desk area and customer lounge area to ensure we are providing our customers with a professional appearing first impression.
• Ensure that the receptionist’s station is always staffed prior to leaving for any reason.

Skills

Customer service

Greeting guests

Phone etiquette

Administrative support

Job description

Wilkins RV in Bath, NY is seeking a front desk receptionist to greet customers, answer calls, and coordinate vehicle check-ins with Sales and Service. The role includes performing administrative tasks and maintaining a professional reception area.

The position offers a benefits package with health, retirement, paid time off, and other programs. Pay starts at $16.50–$19.00 per hour and is based at our Bath dealership.