Front Desk Coordinator — Growth & Training Path

Mark Leal - State Farm Insurance Agent; Arlington (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Leal - State Farm Insurance Agent in Arlington, TX is seeking a Front Office Receptionist. You will be the first point of contact for customers, answering calls, scheduling appointments, and updating records to ensure a smooth customer experience.

No prior insurance experience is required; the agent is willing to train a dependable, personable, and organized candidate who wants to grow with a trusted local agency.

Qualifications

• No insurance experience required; willing to train.
• Dependable, personable, organized, and eager to learn.

Responsibilities

• Answering incoming calls with a friendly and professional attitude.
• Welcoming customers who visit the office.
• Scheduling appointments and maintaining office communications.
• Gathering basic information and connecting customers with the appropriate team member.
• Updating customer records and documenting conversations accurately.
• Following up on customer requests and helping ensure nothing is overlooked.
• Assisting with billing questions, policy documents, and general account inquiries.
• Introducing customers to a licensed team member when additional insurance assistance is needed.

Job description

Mark Leal - State Farm Insurance Agent in Arlington, TX is seeking a Front Office Receptionist. You will be the first point of contact for customers, answering calls, scheduling appointments, and updating records to ensure a smooth customer experience.

No prior insurance experience is required; the agent is willing to train a dependable, personable, and organized candidate who wants to grow with a trusted local agency.