Front Desk Coordinator FEATURED

Hunterdon Health; Clinton (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated member service representative to enhance the patient experience at their Wellness Center. This role involves greeting patients, managing appointments, and performing clerical duties to support the team. The ideal candidate will possess strong customer service skills, a high school diploma, and experience with telephones and computers. Join a dynamic team where your contributions will make a significant impact on community health and wellness. If you are passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• At least 1 year member service experience required.
• Experience with telephones, computers, and cash handling is essential.

Responsibilities

• Greets patients and visitors in a friendly, professional manner.
• Executes financial reports and ensures smooth daily operations.

Skills

Customer Service Skills

Communication Skills

Clerical Skills

Cash Handling

Education

High School Diploma or Equivalent

Tools

Computers

Telephones

Fax Machines

Copiers

Job description

Hunterdon Healthcare System, 1738 Route 31 North, Clinton, NJ

Varies, Variable shift

Position Summary

Greets members, guests, patients; answers telephone, schedules appointments, posts charges and payments received, and performs related clerical duties.

Primary Position Responsibilities

1. Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
2. Registers guests to the Wellness Center by following the designated procedures.
3. Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
4. Executes financial “End of Day” report and monetary reconciliation.
5. Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal/External)

Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships

Reports to (position): Assistant Director Health and Wellness Center

Qualifications

Required: High School Diploma or Equivalent

Preferred: None

Minimum Years of Experience (Amount, Type and Variation)

Required: At least 1 year member service experience

Preferred: 2 years member service/reception experience

License, Registry or Certification

Required: CPR/AED required (or must be obtained within six months of hire date)

Preferred: First Aid certification

Knowledge, Skills and/or Abilities

Required: Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing required.