Front Desk Coordinator (Evenings) 20 – 40 hours per week

Floridaproton; Jacksonville (FL); Presencial; USD 38.000 - 46.000; Jornada completa

Descripción de la vacante

UF Health Proton Therapy Institute in Jacksonville, FL is seeking an Evening Front Desk Coordinator to greet patients, answer calls, and serve as a central hub for information and scheduling. You will coordinate with nursing and therapists, maintain patient data, manage calendars, and handle routine front‑desk tasks with professionalism.

Minimum 2 years in a medical front desk role, preferably oncology; MS Office proficiency (Word/Excel) and knowledge of medical terminology are a plus.

Formación

• Minimum of two years experience in a medical office front desk position, preferably in oncology.
• Proficient with MS Office to include Word and Excel.
• Experience with medical terminology a plus.

Responsabilidades

• Be the warm, first‑hand welcome for every patient and the smooth central hub for all incoming calls.
• Deliver clear, timely information on treatment schedules, delays, and instructions straight from therapists.
• Collaborate with nursing, therapy, and social‑services teams to coordinate care.
• Keep the back‑of‑house running: accurately maintain patient data, manage the department calendar, sort daily mail, and schedule exit interviews.

Conocimientos

Excellent communication

Professional appearance

Team player

Herramientas

MS Office

Descripción del empleo

UF Health Proton Therapy Institute (UFHPTI), located in Jacksonville, Florida, has an opening for a Evening Front Desk Coordinator. Individual will be responsible for greeting all patients upon arrival and handling all general incoming calls from patients, vendors, etc. This highly visible position includes providing patients with general information about UFHPTI and ensuring phone numbers and general demographic information is correct in the system. Individual will communicatewith patients regarding treatment start times, delays and treatment instructions as directed by the therapists. Serves as liasion for several internal departments including nursing, therapists, and social services. Performs administrative functions and sorts incoming mail daily. Responsible for managing department calendars and for scheduling exit interviews with staff and patients. Work hours: 3:00pm – Close (typically 8pm), Monday through Friday.

Qualified candidates should possess a high level of professionalism in their interaction with patients, visitors and employees. This includes above average communication skills, both in person and over the phone, and professional appearance. Individuals should have strong computer skills and have the ability to foster a team environment. Must be able to see projects through to completion with very little supervision. Minimum of two years experience in a medical office front desk position, preferably in oncology. Proficient with MS Office to include Word and Excel. Experience with medical terminology a plus. Ability to problem solve and handle difficult situations effectively and professionally.

UFHPTI is an equal opportunity employer and supports a drug free workplace.

Why Join Us?

• Work in a cutting‑edge cancer‑care center where every patient’s experience matters.
• Evening hours (3PM–Closing time, typically 8pm) that work around your life.
• Competitive salary, comprehensive benefits, and a supportive team that celebrates each patient’s journey.

Your Role

• Be the warm, first‑hand welcome for every patient and the smooth central hub for all incoming calls.
• Deliver clear, timely information on treatment schedules, delays, and instructions straight from therapists.
• Collaborate seamlessly with nursing, therapy, and social‑services teams to coordinate care.
• Keep the back‑of‑house running: accurately maintain patient data, manage the department calendar, sort daily mail, and schedule exit interviews.
• Perform all front‑desk tasks with confidence and minimal oversight.

What You Bring

• 2+ years in a medical front‑desk role (oncology a bonus).
• Exceptional communication—both in person and on the phone—paired with a polished, professional appearance.
• Proficiency in MS Office (Word, Excel) and a knack for learning medical terminology.
• Strong problem‑solving skills, able to handle tough moments with composure.
• Team spirit and a drive to see projects through to completion.

As an equal opportunity employer , the University of Florida Proton Therapy Institute hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.