Front Desk Coordinator - Dermatology - 141399

University of California San Diego; California (MO); On-site; USD 40,000 - 53,000; Full time

Job summary

UC San Diego Health is seeking a Front Desk Coordinator for Dermatology at La Jolla Ambulatory Clinics. The role provides clinical and administrative support, including scheduling, patient care assistance, and customer service across staff, physicians and patients.

The position requires strong organization, experience in a large healthcare setting, and proficiency with Microsoft Office applications. Some coverage across sites may be required based on business needs.

Qualifications

• Minimum of three (3) years of relevant experience in a large, complex healthcare setting.
• Demonstrated knowledge of third-party payors, including federal, state, and private health plans.
• Problem-solving ability to assist customers and meet expectations.
• Strong organizational skills to prioritize tasks and meet deadlines.
• Proficient computer skills and ability to navigate multiple systems during calls.
• Excellent customer service skills in-person and over the phone.
• Ability to maintain strict confidentiality.
• Self-starter open to new ideas in a large organization.
• Professionalism, credibility, and accountability.
• Basic knowledge of Microsoft applications (Outlook, Word, Excel)

Responsibilities

• Provide clinical and administrative support to Dermatology Department.
• Coordinate scheduling of appointments and procedures; maintain referral database.
• Answer phones, manage physician block times, and maintain statistics.
• Order supplies and assist with equipment processing and maintenance.
• Deliver high-level customer service to staff, physicians, and patients.
• Provide coverage as needed to other procedural areas.

Skills

Customer service

Organizational skills

Communication

MS Office

Problem-solving

Confidentiality

Self-starter

Professionalism

Multisystem navigation

Tools

Outlook

Word

Excel

Job description

Payroll Title: HOSP BLANK AST 3

Department: FACULTY PRACTICE DERMATOLOGY

Hiring Pay Scale: $29.15 - $38.46 / Hour

Worksite: La Jolla Ambulatory Clinics

Appointment Type: Career

Appointment Percent: 100%

Union: EX Contract

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Monday-Friday

#141399 Front Desk Coordinator - Dermatology

Filing Deadline: Fri 10/2/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 9/22/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under general supervision, the Front Desk Coordinator provides clinical and administrative support to the Dermatology Department. This position sets priorities, coordinates the work of the unit, and assists in establishing new work methods and procedures. Duties include assisting with motility procedures; support of equipment (processing and maintenance); providing patient care support for appointments; scheduling clinic and procedural visits, answering phones, filling physician block times, maintaining statistics, ordering supplies, utilizing computer system, and maintaining the referral database. Additionally, this role provides customer service assistance to the staff, physicians, and patients. The Front Desk Coordinator is also required to provide coverage assistance as needed to other procedural areas. Performs other related duties as required.

MINIMUM QUALIFICATIONS

• A minimum of three (3) years of relevant experience in a large, complex healthcare setting.
• Demonstrated knowledge of third-party payors, including federal, state, and private health plans.
• Demonstrate problem-solving ability by using good judgment and applying these skills to assist customers and ensure that customers' expectations are met.
• Strong organizational skills with a proven ability to prioritize tasks, meet deadlines, and manage competing demands with minimal supervision.
• Proficient computer skills and ability to efficiently navigate between multiple systems during calls.
• Strong ability to thrive in an interactive environment, demonstrating excellent customer service skills both in-person and over the phone.
• Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing.
• Demonstrated ability to maintain strict confidentiality.
• Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization.
• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment, and accountability.
• Basic knowledge of Microsoft applications, i.e., Outlook, Word, and Excel

PREFERRED QUALIFICATIONS

• EPIC registration experience.
• Medical terminology training and/or certificate.
• Knowledge and experience in Dermatology.
• Bilingual: English/Spanish.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• May be required to float to other sites to provide coverage as needed, including possible overtime.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $29.15 - $38.46

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UC San Diego is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors.

UC San Diego is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace