Front Desk Coordinator - Cardiology Office

Penn Medicine; Doylestown (Bucks County); On-site; USD 22,000 - 30,000; Full time

Job summary

Penn Medicine Doylestown is hiring a Front Desk Coordinator to join our Cardiology practice at the Wellness Center. The position runs Monday through Friday, 8:30 am to 5:00 pm, and focuses on patient intake and administrative duties essential to smooth office operations.

Responsibilities include greeting and scheduling patients, directing them to records and referrals, verifying insurance, handling co-pays, processing forms, and supporting physicians with documentation and referrals as needed.

Qualifications

• HS Diploma or GED required.
• Medical office experience preferred.

Responsibilities

• Greet patients, schedule and check in patients; provide clerical support to ensure smooth office operations.
• Schedule patients.
• Direct patients to obtain studies and/or medical records for their appointment.
• Process referrals or direct patients to obtain referrals from their insurance carrier prior to office visit.
• Verify insurance is active.
• Collect applicable co-pays.
• Direct patients to complete paperwork and check for completion.
• Retrieve referrals from Navinet, if applicable.
• Answer telephone.
• Obtain pre-certifications for tests ordered by physicians.
• Troubleshoot problems with computers, fax machines and printers.
• Fax reports as requested through ECW.
• Send medical records requests to appropriate party.

Education

HS Diploma/GED

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Doylestown is hiring a Front Desk Coordinator to join our Cardiology practice in the Wellness Center

The hours for this position are: Monday thru Friday 8:30 am - 5:00 pm

Our Front Desk Coordinators are responsible for:

• greeting, scheduling and checking in patients. Provides clerical support to ensure smooth office operations.

Daily responsibilities:

• Schedule Patients.
• Direct patients to obtain studies and/or medical records to bring to their appointment
• Act as a resource to patients to obtain medical records
• Process referrals or direct patients to obtain referrals from their insurance carrier prior to office visit
• Verify insurance is active
• Collect applicable co-pays
• Direct patients to complete paperwork and check for completion
• Retrieve referrals from Navinet, if applicable.
• Answer Telephone
• Obtains pre-certifications for any testing ordered by physicians
• Troubleshoot problems with computers, fax machines, and printers.
• Fax reports as requested through ECW
• Send medical records requests to appropriate party

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Medical office experience preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.