Front Desk Coordinator - Aliso Viejo

The Joint Chiropractic; Aliso Viejo (CA); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Opportunities for growth and developm

Job summary

The Joint Chiropractic in Aliso Viejo, CA is seeking a Front Desk Coordinator to enhance patient experience and front office operations in a fast-paced retail healthcare setting.

This role involves greeting patients, scheduling, selling wellness plans, and supporting clinic growth. It is a full-time/part-time position with a Sunday–Wednesday schedule and hourly pay based on experience.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team-oriented

Education

High school diploma or equivalent

Tools

POS software

Job description

Front Desk Coordinator – Full Time/Part Time

Location: Aliso Viejo, CA

A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.

Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

• Greet and check in patients, providing a friendly and professional first impression


• Manage the flow of patients through the clinic in a timely, organized manner


• Present and sell wellness plans and membership packages confidently and accurately


• Support the clinic’s sales goals by converting new and returning patients into members


• Answer phone calls and assist with appointment scheduling and patient inquiries


• Re-engage inactive members and maintain up-to-date patient records using POS software


• Assist with clinic marketing efforts and community outreach


• Maintain a clean, organized front desk and clinic environment


• Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

• High school diploma or equivalent required


• Minimum one year of customer service and sales experience preferred


• Strong phone, computer, and multitasking skills


• Energetic, motivated, and confident in a goal-driven environment


• Positive attitude with a team-oriented mindset


• Must be able to stand/sit for long periods and lift up to 50 pounds


• Office management or marketing experience is a plus

Schedule

This role requires availability Sunday - Wednesday.

Compensation and Benefits

• $18.74 per hour, depending on experience


• Opportunities for future growth and development

Why Join Us

When you join The Joint, you’re not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.