Front Desk Coordinator

Smile Doctors; Rochester Hills (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off (PTO)

Paid holidays

Brace discounts

Job summary

Smile Doctors in Rochester Hills, MI seeks a Front Desk Coordinator I to greet patients, manage visits and calls, and support daily clinic operations. You will schedule appointments, collect patient information, and assist with payments and chart updates while collaborating with the orthodontic team.

This role emphasizes communication skills, reliability, and a friendly, patient-centered approach. Benefits include health insurance, disability coverage, a 401(k) plan, PTO, holidays, and discounts

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Greet and check-in patients and visitors.
• Answer, screen, and route incoming calls.
• Schedule appointments and manage reminders.
• Collect patient information and update records.
• Coordinate payments and post to accounts.
• Receive, store, and deliver shipments and mail.
• Support internal marketing initiatives.

Skills

Verbal Communication

Written Communication

Customer Service

Administrative Support

Education

High School Diploma or equivalent

Job description

Front Desk Coordinator### Front Desk CoordinatorApply: Rochester, MI: Full time: Posted Yesterday: JR101166Looking for a career that makes you smile? We’re seeking a **Front Desk Coordinator I** to join our growing team at TDR Orthodontics in Rochester Hills MI. **How you’ll make us better:** Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties. * Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone **Your special skills:** We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: * Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing **Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required **The Perks:** In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members **Why Smile Doctors?** As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. *This is the perfect opportunity to grow with an expanding organization! Apply today!*### About UsSmile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.