Front Desk Coordinator

Smile Doctors; Powell (OH); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off

Holidays

Discounts on braces and clear aligners

Job summary

Capital City Orthodontic Specialists in Powell, OH is seeking a Front Desk Coordinator to greet patients, verify insurance, schedule appointments, collect payments, and support front desk operations. The role requires strong communication, basic administration experience, and a friendly, team-oriented attitude.

Benefits include health coverage, 401(k), paid time off, and discounts on braces. You will manage calls, update charts, handle payments, and coordinate patient flow to keep the practice

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member(s).
• Performs various administrative duties and updates charts and patient information.
• Verifies insurance information and handles payments and postings to accounts.
• Schedules appointments, prints appointment reminders, and may adjust patient schedules.
• Drives internal marketing initiatives and fosters team participation.
• Coordinates payment arrangements or account resolutions and handles mail and shipments.

Skills

Effective communication

Active listening

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?

Capital City Orthodonitc Specialists is seeking a Front Desk Coordinator to join our growing team.

How you’ll make us better:

Greet and receive customers, determine nature of visit, and notify the appropriate team member(s).

Performs various administrative duties.

• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Make appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Capital City Orthodontic Specialists?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Pay Range: $15.75 - $19.35