Front Desk Coordinator

Cano Health, LLC; Pompano Beach (FL); On-site; USD 31,000 - 46,000; Full time

Job summary

A healthcare organization in Pompano Beach seeks a qualified individual to support patient experience and operations at the center. Responsibilities include maintaining the front desk and lobby, monitoring office supplies, and performing assigned duties. Ideal candidates should have a High School Diploma, at least one year of experience in a healthcare setting, and strong communication skills. Bilingual proficiency in English and Spanish is preferred. Join us in our mission to transform healthcare.

Qualifications

• 1+ year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred.
• Training in gait support, proper lifting techniques, and ADA compliance.
• Proficiency with Microsoft Office Suite including Power BI, Excel, Word, Teams and PowerPoint.
• Bilingual (English and Spanish) preferred.
• Strong communication and customer service skills.
• Detail-oriented with a commitment to data accuracy.
• Ability to multitask in a fast-paced clinical environment.
• Electronic Medical Records (EMR) system (eCW) – Superuser level.
• Health Plan, Specialist, and Diagnostic Center Portals.
• HR platform (Workday).
• Availity and other insurance/eligibility portals.

Responsibilities

• Maintain the front desk, lobby, and patient-facing areas.
• Monitor and request office supplies as necessary.
• Perform other duties as assigned by management.
• Complete other duties at the discretion of management.
• Perform all other duties assigned by supervisor or manager.

Skills

Customer service skills

Detail-oriented

Multitasking

Bilingual (English and Spanish)

Strong communication

Bilingual (English/Spanish)

Education

High School Diploma or equivalent

1 year healthcare/medical office experience

Tools

Electronic Medical Records (EMR)

Microsoft Office Suite

Transportation scheduling software

TripMaster

Oracle Expenses

Workday

Availity portals

Cano.Net ticketing

Job description

* Supports operations, patient/client experience, and communication at the center level.* Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary* Complete other duties at the discretion of management," or "Perform all other duties assigned by supervisor or manager.* High School Diploma or equivalent required.* Minimum of one (1) year experience in a healthcare or medical office setting.* Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.* BLS Certification, be able to respond to medical emergencies (Preferred)* Training in gait support, proper lifting techniques, and ADA compliance.* Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.* Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.* Strong communication and customer service skills.* Detail-oriented with a commitment to data accuracy.* Ability to multitask in a fast-paced clinical environment.* Technical proficiency in all required systems and software tools.* Electronic Medical Records (EMR) system (e.g., eCW) – Superuser level.* Call Center Communications system - (Ring Central)* Transportation scheduling software (e.g., TripMaster).* Oracle (Expenses).* Health Plan, Specialist, and Diagnostic Center Portals.* HR platform (e.g., Workday).* Availity and other insurance/eligibility portals.* Alarm and security monitoring systems.* Bilingual (English and Spanish) preferred.* Cano.Net ticketing system.Together, we have the opportunity to serve and grow with purpose. Find your team and begin your journey of transforming healthcare!