Front Desk Coordinator

Cano Health, LLC; Miami (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Short-term and long-term disability

Life insurance

Job summary

A healthcare organization in Miami seeks a dedicated associate to support operations and enhance patient experience. Responsibilities include ensuring cleanliness of front desk and patient areas, managing supplies, and assisting in various tasks as assigned. Candidates should have a high school diploma and at least one year of healthcare experience, with strong communication skills and attention to detail. Preferred qualifications include knowledge of medical insurance and bilingual abilities. Competitive benefits package offered.

Qualifications

• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred, able to respond to medical emergencies.
• BLS certification and ability to respond to medical emergencies preferred.
• Proficiency with Microsoft Office Suite and EMR systems.

Responsibilities

• Support operations and communication at the center level.
• Maintain cleanliness and organization of front desk and patient areas.
• Monitor and request office supplies as necessary.
• Collaborate with call center and transportation software as needed.
• Communicate effectively with patients and internal teams; ensure data accuracy.

Skills

Strong communication and customer service skills

Detail-oriented with a commitment to data accuracy

Bilingual (English and Spanish)

Ability to multitask in a fast-paced environment

Bilingual English/Spanish

Microsoft Office

Power BI

Excel

Word

Teams

PowerPoint

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (eCW)

Microsoft Office Suite (Power BI, Excel, Word, Teams, PowerPoint)

Call Center Communications system (Ring Central)

Transportation scheduling software (TripMaster)

HR platform (Workday)

Workday

Health Plan portals

ADA compliance training

Job description

* Supports operations, patient/client experience, and communication at the center level.* Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary* Complete other duties at the discretion of management," or "Perform all other duties assigned by supervisor or manager.* High School Diploma or equivalent required.* Minimum of one (1) year experience in a healthcare or medical office setting.* Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.* BLS Certification, be able to respond to medical emergencies (Preferred)* Training in gait support, proper lifting techniques, and ADA compliance.* Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.* Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.* Strong communication and customer service skills.* Detail-oriented with a commitment to data accuracy.* Ability to multitask in a fast-paced clinical environment.* Technical proficiency in all required systems and software tools.* Electronic Medical Records (EMR) system (e.g., eCW) – Superuser level.* Call Center Communications system - (Ring Central)* Transportation scheduling software (e.g., TripMaster).* Oracle (Expenses).* Health Plan, Specialist, and Diagnostic Center Portals.* HR platform (e.g., Workday).* Availity and other insurance/eligibility portals.* Alarm and security monitoring systems.* Bilingual (English and Spanish) preferred.* Cano.Net ticketing system.At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.Together, we have the opportunity to serve and grow with purpose. Find your team and begin your journey of transforming healthcare!