Front Desk Coordinator

1-800 Water Damage of Western Montana; Pikesville (MD); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Paid Training

Growth and Career Advancement Opportun

Job summary

1-800 WATER DAMAGE is seeking a Front Office Coordinator in Maryland to provide essential administrative and clerical support across the company. You will handle phone calls, scheduling, filing, and office supply management to keep operations running smoothly.

The role requires 2–5 years of receptionist/administrative experience, proficiency with Outlook/Excel/Word/PowerPoint, and a valid driver’s license. We offer paid holidays, PTO, training, and opportunities for career advancement.

Qualifications

• 2-5 years experience as a receptionist and/or administrative support.
• Ability to write and compile reports and correspondence.
• Previous experience with Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Greet guests and callers in a friendly manner.
• Answer and transfer phone calls to appropriate departments.
• Manage calendars and schedule conference room meetings.
• Assist teams with document scanning and filing.
• Maintain front desk and weekly office supply orders.

Skills

Receptionist experience

Administrative support

Report writing

Communication

Education

Associates Degree preferred

Tools

Outlook

Excel

Word

PowerPoint

Job description

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The front office coordinator will provide administrative, clerical, and phone support for the entire company. This position includes scheduling conference room meetings, maintaining files, paperwork, and company mail, inventory ordering, tracking, and organization for all office supplies.

Responsibilities

• Greet all RestorationServices Guests in a friendly and inviting manner via phone and in person.
• Answer and Transfer phone calls to different departments.
• Manage and approve calendar requests for conference room meetings.
• Assist Mitigation, Construction, and Administrative teams with document scanning.
• Maintain front desk: scanning, files, paperwork, outgoing mail.
• Weekly ordering of office supplies and maintain inventory.
• Assist in ordering and maintain uniform inventory.
• Assist in taking new losses via phone.
• Support additional administrative support for all departments and employees as needed.

Qualifications

• 2-5 years experience as a receptionist and/or administrative support.
• Ability to write and compile reports and correspondence.
• Previous experience with Outlook, Excel, Word, and PowerPoint.
• Associates Degree preferred but High School Diploma or GED required.
• Previous experience within the construction and marketing industries helpful.
• Must maintain a valid Driver’s License and maintain a safe driving record.
• Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
• Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
• Must be able to regularly lift and or move up to 25 pounds.

Benefits/Perks

• Paid Holidays
• PTO
• Paid Training
• Growth and Career Advancement Opportunities

Compensation: $20.00 - $25.00 per hour

Choose a Rewarding Career with 1-800 WATER DAMAGE

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

What We Do

We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.

Our Values

Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.