Front Desk Coordinator

Monroe Dental Care; Monroe (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account

401k

Paid time off

Job summary

Monroe Dental Care in Monroe, NC seeks a friendly Front Desk Coordinator for a Monday-Thursday, 8am-4pm role. You will greet patients, manage check-ins/outs, and coordinate appointments with a focus on clear communication and organization.

You will verify insurance details, present treatment options, and discuss financial plans while collecting co-pays. The position includes benefits and a supportive team environment.

Qualifications

• At least 2 years of dental front office experience.
• Working knowledge of dental insurance and benefit breakdowns.
• Experience presenting treatment plans and discussing financial options.
• Friendly, clear communication and strong organization.

Responsibilities

• Greet patients and check them in and out.
• Schedule appointments, including same-day emergencies and family block appointments.
• Verify insurance and complete detailed benefit breakdowns.
• Present treatment plans and walk patients through payment options.
• Collect co-payments and post payments.
• Answer phones and keep the schedule running smoothly.

Skills

Front desk experience

Insurance knowledge

Communication

Tools

Dental software

Job description

Dental Front Desk Coordinator | Monroe Dental Care, Monroe, NC | Monday-Thursday, 8am-4pm

Monroe Dental Care is hiring a front desk coordinator for our family practice, which patients consistently describe as friendly and welcoming from the front desk to the back.

What You’ll Do

• Greet patients and check them in and out
• Schedule appointments, including same-day emergency visits and family block appointments
• Verify insurance and complete detailed benefit breakdowns
• Present treatment plans and walk patients through payment options, including our wellness plan and payment plans
• Collect co-payments and post payments
• Answer phones and keep the schedule running smoothly

What You’ll Bring

• At least 2 years of dental front office experience
• Working knowledge of dental insurance and benefit breakdowns
• Experience presenting treatment plans and discussing financial options
• Friendly, clear communication and strong organization

Pay and Benefits

• Hourly pay based on experience
• Medical, dental, and vision insurance
• Health savings account
• 401k
• Paid time off