Front Desk Coordinator

Avispa MedOps; Los Angeles (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

W2 Employment

Group Medical, Dental, Vision, Life

Retirement Savings Program

PSL

Job summary

Avispa MedOps in Los Angeles, CA is seeking a Front Desk Coordinator for a 3-month onsite assignment in a leading oncology clinic.

This role involves managing heavy phone lines, greeting patients, updating demographics and insurance, scheduling appointments and chemotherapy sessions, and supporting the care team with administrative duties. The position is 40 hours per week, $30/hr, with W2 employment and comprehensive benefits.

Qualifications

• 6 months of experience in a medical front office.

Responsibilities

• Manage heavy phone lines with clear, courteous communication and route calls to the appropriate department.
• Greet patients upon arrival, verify and update demographic and insurance information.
• Schedule and coordinate clinic appointments, chemotherapy sessions and related testing.
• Provide administrative support to patients, families and care team in a welcoming, organized front office.
• Maintain professionalism, confidentiality and compassionate interaction with patients and families.

Skills

Medical front office experience

Job description

Front Desk Coordinator 4882993

• Hourly pay: $30/hr


• Worksite: Leading medical institution (Los Angeles, CA 90095 - Onsite)


• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL


• 40 hours/week, 3 Month Assignment (With possibility of extension?)

A leading medical institution is seeking a Front Desk Coordinator to provide front office and administrative support to patients, families, and providers in an oncology clinic.

Front Desk Coordinator Responsibilities

• Manage heavy phone lines with clear, courteous, and professional communication, navigate the clinic phone system to direct calls to the appropriate department or provider, and complete warm transfers by identifying callers' needs and introducing them to the appropriate oncology sub-specialty for a seamless handoff.


• Perform front desk check-in duties, greet patients upon arrival, and verify and update patient demographic and insurance information.


• Schedule and coordinate clinic appointments, chemotherapy sessions, related ancillary testing, and complex appointment needs while ensuring accuracy and timely communication.


• Provide administrative support to patients, families, providers, and other members of the care team while maintaining a welcoming, organized, and efficient front office environment.


• Maintain professionalism, confidentiality, and compassion when interacting with patients and families.

Front Desk Coordinator Qualifications

• 6 months of experience in a medical front office.

Shift

• Monday to Friday, 8:00 AM to 5:00 PM, rotating weekends and holidays once fully trained.

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