Front Desk Coordinator

Mortenson Dental Partners; Indiana, Northern (PA, KY); Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

401K

Daily Pay

Professional development assistance

FREE continuing education

Employee assistance program

Job summary

Mortenson Dental Partners in New Palestine, IN is seeking a Part-Time Front Desk Coordinator to be the welcoming face of the office. The role supports phone coverage, patient scheduling, insurance verification, and billing communications while contributing to a positive patient experience.

The ideal candidate will have a high school diploma, strong communication skills, and a desire to learn and grow with a team that values growth and work-life balance.

Qualifications

• High school diploma is required.
• Strong communication skills are essential.
• Willingness to learn and grow within the role.
• Background check and drug screen are required.

Responsibilities

• Answers the phone in a timely, professional manner.
• Supports efficient operations by coordinating front-desk activities and patient flow.
• Verifies insurance information and communicates eligibility to patients and staff.
• Communicates financial obligations to patients and records charges accurately.
• Maintains appointment scheduling following guidelines to optimize daily flow.
• Supports recall programs to meet office goals.
• Greet visitors warmly and provide exceptional patient experiences.

Skills

Strong communication

Eagerness to learn

Education

High school diploma

Job description

Part-Time Front Desk Coordinator

Job ID: 927

Salary: Up to $22/HR based on experience

Location: 4037 S Arbor Ln Ste A, New Palestine, IN 46163

Job Type: Full-time

Weekly hours: 25

Grow your career in a practice where patients feel welcome, and your work makes a difference.

Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We're looking for a Front Desk Coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.

What You'll Love About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
• Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.
• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Gentle Dentist Team

• 401K
• Daily Pay
• Professional development assistance
• FREE continuing education opportunities
• Employee assistance program

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.