Front Desk Coordinator

Mortenson Dental Partners; Independence (KY); Hybrid; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

401K

Daily Pay

Life Insurance

Stock Ownership Plan

Flexible spending account

Professional development assistance

Free continuing education

Equal opportunity employer

Job summary

Mortenson Dental Partners is seeking a Front Desk Coordinator in Independence, KY. This full-time role requires a friendly, organized person who can greet patients and manage the front desk with professionalism.

The position offers 38 hours per week at up to $22 per hour, based on experience, with a benefits-oriented dental practice environment and opportunities to grow within the organization.

Qualifications

• High school diploma is required.
• Strong communication skills are essential.
• Eagerness to learn and grow within the role.

Responsibilities

• Answers phone calls in a timely and professional manner.
• Supports efficient operations by referring patients, maintaining equipment, using supplies cost-effectively, and posting charges accurately.
• Verifies insurance and communicates details to staff and patients.
• Communicates all financial obligations to patients for each procedure.
• Ensures all accounts are credited when payments are received.
• Follows scheduling guidelines for a manageable and profitable calendar for dentists and hygienists.
• Participates in recall program to meet goals.

Skills

Strong communication

Eagerness to learn

Education

High school diploma

Job description

Front Desk Coordinator

Salary: Up to $22/HR based on experience

Location: 2052 Harris Pike #54, Independence, KY 41051

Job Type: Full-time

Weekly hours: 38

Grow your career in a practice where patients feel welcome, and your work makes a difference.

Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We're looking for a Front Desk Coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.

What You’ll Love About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
• Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.
• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenson Family Dental Team

• Benefits are available after 60 days of employment
• Medical, dental, and vision insurance with company contribution
• Life Insurance
• Flexible spending (health and dependent care) account
• Paid Time Off & 6 paid holidays off
• Employee Stock Ownership Plan
• 401K
• Daily Pay
• Professional development assistance
• FREE continuing education opportunities
• Employee assistance program

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.