Front Desk Coordinator

Mortenson Dental Partners; Fort Wright (KY); Hybrid; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Flexible spending account

Paid Time Off & 6 paid holidays off

Employee Stock Ownership Plan

401K

Daily Pay

Professional development assistance

Free continuing education opportunites

Employee assistance program

Job summary

Mortenson Dental Partners in Fort Wright, KY seeks a Front Desk Coordinator to join our full‑time team. You will be the warm, welcoming face handling phones, scheduling, and patient intake while delivering an exceptional first impression for every visitor. This role offers growth within a team‑oriented practice, with a standard 40‑hour week and benefits after 60 days.

Qualifications

• High school diploma.
• Strong communication skills.
• Eagerness to learn and grow.
• Must pass a background check and drug screen.

Responsibilities

• Answers telephone in timely and professional fashion.
• Maintain efficient operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensure all insurance is verified and communicated to staff and patients.
• Ensure all financial obligations are communicated and noted for each procedure.
• Ensure accounts are properly credited when payment is received.
• Follow scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Communication skills

Willingness to learn

Customer service

Education

High school diploma

Job description

Front Desk Coordinator

Job ID: 919

Salary: Up to$22/HR based on experience

Location: 1983 Dixie Hwy, Fort Wright, KY 41011

Job Type: Full-time

Weekly hours: 40

Grow your career in a practice where patients feel welcome, and your work makes a difference.

Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We're looking for a Front Desk Coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.

What You'll Love About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
• Opportunities for Growth: We're committed to helping you advance your skills and reach your career goals.
• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the Mortenson Family Dental Team

• Benefits are available after 60 days of employment
• Medical, dental, and vision insurance with company contribution
• Life Insurance
• Flexible spending (health and dependent care) account
• Paid Time Off & 6 paid holidays off
• Employee Stock Ownership Plan
• 401K
• Daily Pay
• Professional development assistance
• FREE continuing education opportunities
• Employee assistance program

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accuratey.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen

Any offer of employment is contingent upon the Company's determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.