Front Desk Coordinator

Specialized; Hershey (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative dental practice is seeking a Front Desk Coordinator to enhance the patient experience. This role involves welcoming patients warmly, managing appointments, and ensuring a smooth operational flow. The practice prioritizes a supportive work culture, encouraging personal growth and career development. With a commitment to cutting-edge technology and exceptional care, this is an opportunity to join a forward-thinking team dedicated to reshaping dental care. If you're passionate about making a difference in patients' lives and thrive in a dynamic environment, this role is perfect for you.

Benefits

Flexible Health and Vision Insurance Plans

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Qualifications

• Prior medical/dental experience preferred for effective patient interaction.
• Exceptional organizational skills required for managing multiple tasks.

Responsibilities

• Greet and welcome patients with high-level concierge care.
• Manage schedules and confirm patient appointments efficiently.
• Assist with various office duties as directed by the Practice Manager.

Skills

Organizational Skills

Interpersonal Communication

Medical/Dental Experience

Education

High School Diploma

Job description

Join the future of dentistry, led by dentists

At Leading Edge Specialized Dentistry, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

1220 E Chocolate Ave, Hershey, Pennsylvania 17033

(Occasionally Harrisburg location - 400 Nationwide Dr, Harrisburg, Pennsylvania 17110)

HIRING SCHEDULE:

Sunday: OFF

Monday: 7:15am-4:00pm

Tuesday: 7:15am-4:00pm

Thursday: 7:15am-4:00pm

Friday: 7:00am-2:00pm

Saturday: OFF

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with precision.
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

QUALIFICATIONS:

• Prior medical/dental experience is preferred.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Step into a new era with Leading Edge Specialized Dentistry

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

We celebrate diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

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