Front Desk Coordinator

Guardian Dentistry Partners; Frederick (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401k with matching

Health, dental, and vision

Paid vacation

Paid holidays

Life Insurance

Disability Insurance

Flexible schedules

Job summary

Terrace Dental Group seeks a friendly Front Desk Coordinator to join a fast-paced, fully digital dental office. You will greet patients, manage phones, and schedule appointments, creating an exceptional first impression and smooth patient flow.

The role includes insurance verifications, handling billing inquiries, and acting as the friendly face of the practice for patients and callers. A positive, multitasking mindset is essential in this patient-centered environment.

Qualifications

• Front desk experience in a dental setting is preferred.
• Strong customer service and communication abilities are essential.
• Professionalism, ethics, and motivation are required to excel in a patient-facing role.
• Ability to multitask in a fast-paced dental office.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them during their visit.
• Serve as the face of the office for patients and callers.
• Confirm all future appointments and assist with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Front desk experience

Customer service

Communication skills

Professionalism

Job description

Location: Terrace Dental Group

Dental Front Office Coordinator

Salary Range: $25.00 To $27.00 Hourly

We are looking for a dynamic, experienced Front Desk Coordinator to join our fast-growing team.

Terrace Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• 2-3 years experience preferred
• Prior front desk experience in a dental office
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits

• Guaranteed Hourly Rate
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance
• Flexible Schedules

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.