Front Desk Coordinator

Prudent Engineering, LLP; City of Syracuse (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

PTO plus paid holidays

Career advancement opportunities

Job summary

A dynamic engineering firm in Syracuse, NY is seeking a Front Desk Coordinator to manage front desk operations and provide administrative support. This role serves as the first point of contact for visitors and clients, requiring strong organizational skills and the ability to multitask in a fast-paced office environment. The ideal candidate will have a high school diploma, 1–3 years of related experience, and proficiency in Microsoft Office. The company offers competitive pay, medical benefits, and opportunities for career advancement.

Qualifications

• 1–3 years of administrative, receptionist, or front desk experience preferred.
• Professional appearance and demeanor required.
• Valid NYS driver's license required.

Responsibilities

• Greet and assist visitors, clients, and vendors.
• Answer and direct incoming phone calls and emails.
• Maintain the front desk and common areas organized.

Skills

Customer service skills

Organization

Multitasking

Communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Firm:

Our mission: Transforming Infrastructure with Passion and Kindness.

We provide quality, cost-effective engineering services to state and local governments and private-sector clients across New York State and Pennsylvania. Our project portfolio features experience in bridge, highway, and structural design; condition and safety inspection; civil and site engineering support; construction inspection and administration; survey and mapping; and hydrographic services.

Prudent Engineering is an Equal Opportunity Employer.

Knowledge, Skills, and Abilities:

Prudent seeks a Front Desk Coordinator to join our team. The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, providing administrative support, and ensuring a professional and welcoming environment. The ideal candidate is organized, personable, and able to handle multiple tasks in a fast-paced office setting.

What you'll be able to do:

• Greet and assist visitors, clients, and vendors in a professional and friendly manner
• Answer and direct incoming phone calls and emails
• Maintain the front desk and common areas to ensure they are organized and presentable
• Schedule appointments, meetings, and conference room bookings
• Handle incoming and outgoing mail, packages, and deliveries
• Provide general administrative support such as data entry, filing, copying, and document preparation
• Maintain office supplies and place orders when necessary
• Assist with processing insurance requests and providing status updates as needed
• Communicate with internal staff regarding insurance requests when necessary
• Assist with onboarding and other HR-related administrative tasks as needed
• Coordinate with other departments to support daily office operations
• Maintain confidentiality of sensitive information
• Other duties as assigned.

The minimum requirements we seek:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 1–3 years of administrative, receptionist, or front desk experience preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong communication and customer service skillsExcellent organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Valid NYS driver’s license required

What you’ll receive in return:

• A compensation range of $18-20 per hour
• Medical, dental, vision insurance.
• 401K with company match.
• PTO plus paid holidays.
• Unlimited opportunities to advance your career.

Actual compensation may vary based on work experience, location, market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills.