Front Desk Coordinator

West Town Physical Therapy; Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

West Town Physical Therapy is seeking a friendly, motivated team member to join our West Town clinic on a full-time basis. This role offers hourly pay and growth opportunities within a thriving private practice.

You’ll handle front-desk tasks, insurance verification, appointments, and patient greeting in a fast-paced, supportive environment designed to ensure high-quality care and client satisfaction.

Qualifications

• Background in medical billing or health insurance is a plus.
• No prior experience required, but a strong customer-first attitude is essential.
• Reliable, organized, and professional demeanor.

Responsibilities

• Open and/or close the clinic
• Answer phone calls and respond to patient emails
• Schedule appointments efficiently
• Maintain a clean, organized, and well-stocked clinic
• Greet patients warmly and make them feel welcome
• Verify insurance benefits and process payments

Skills

Medical billing knowledge

Customer service

Organizational skills

Problem-solving

Team player

Job description

Join Our Growing Team at West Town Physical Therapy!

West Town PT is excited to welcome a motivated and friendly individual to join our team at our West Town location! This position offers full-time hours and a fantastic opportunity to grow alongside a thriving business.

At West Town PT, we pride ourselves on providing top-tier, personalized care in a fun and relaxed environment. Our clients come to us for high-quality treatment they can't find elsewhere, and we're looking for an enthusiastic team member to help us deliver that exceptional experience.

If you're a team player who thrives in a positive and dynamic atmosphere, we'd love to hear from you! Bonus points if you have a background in medical billing or have a strong understanding of health insurance.

Key Responsibilities:

• Open and/or close the clinic
• Answer phone calls and respond to patient emails
• Schedule appointments efficiently
• Maintain a clean, organized, and well-stocked clinic
• Greet patients warmly and make them feel welcome
• Verify insurance benefits and process payments

What We’re Looking For:

• A motivated individual eager to grow with us
• A personable and professional demeanor that helps patients feel at ease
• Strong problem-solving skills and organizational abilities
• A team-player attitude and enthusiasm for supporting clients and colleagues
• A strong work ethic and unwavering integrity

No prior experience is required, but we’re looking for someone who embodies these qualities.

Why Join Us?

At West Town PT, you’ll be part of a supportive, active, and fun culture. We believe in creating a positive environment where both our team and patients thrive. There is opportunity for growth as we expand our clinic.

Let’s grow together and make a difference in our community!

Job Type: Full-time

Pay: $19.00 - $22.00 per hour with multiple bonus opportunities