Front Desk Coordinator

GI ALLIANCE; Austin (TX); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Austin Gastroenterology is seeking an experienced Front Desk Coordinator I to perform clerical duties for providers, including checking in patients, answering phones, scheduling appointments, and creating patient charts in EMR. You will collect payments, reconcile daily totals, and maintain confidentiality in a fast-paced office.

Ideal candidates have at least two years of medical front desk experience and are proficient with basic computer programs such as Excel, email, Internet, and

Formación

• High school diploma or GED required.
• Minimum 2 years of medical office/front desk experience preferred.
• Proficiency with EMR systems and basic arithmetic for payments reconciliation.

Responsabilidades

• Answer high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policy.
• Check-in and check-out patients; verify information and complete registrations.
• Collect payments and reconcile daily balances; verify account balances.
• File and scan documents into EMR; maintain confidential records.
• Maintain front office organization and office supply inventory.

Conocimientos

Front desk

Data entry

Scheduling

Phone etiquette

EMR familiarity

Cash handling

Record keeping

Confidentiality

Educación

High school diploma or GED

Herramientas

Microsoft Excel

Microsoft PowerPoint

Email

Internet

Descripción del empleo

Austin Gastroenterology is seeking an experienced Front Desk Coordinator I .Duties of this position include, but are not limited to, the following:Position purposePerforms various clerical duties for the providers including: checking in patients, answering telephones, taking messages, scheduling appointments, copying, and creating/prepping/scanning charts. Responsible for data entry and end of day money reconciliation.Responsibilities/Duties/Functions/Tasks:Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.Schedule patient appointments and procedures according to established policies and procedures.Check-in patients upon arrival at the office as well as check-out upon departure.Obtain accurate information from patients and ensure all registration forms are complete.Collect patient and insurance payments and reconcile payments on a daily basis.Verify account balances. Provide information to patients regarding unpaid balances.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Maintain files and records in a confidential manner.Maintain organization and efficiency of front office, including office supply inventory.Maintain patient confidentiality.Perform other related duties as directed or assigned.QualificationsEducation: High school diploma or GED.Experience: Minimum of two years of experience in a medical office, front office or scheduling experience preferred.Requirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Knowledge of clinic policies and procedures.Knowledge of computer programs and applications.Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.Skill in operating office equipmentSkill in handling paperwork/filing adequately.Skill in handling incoming phone calls and triaging appropriately.Skill in written and verbal communication.Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.Ability to sort and file materials correctly by alphabetic or numeric systems.Ability to flexibly respond to changing demands.Ability to organize and prioritize tasks effectively.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran