Front Desk Coordinator

Casals at Clarendon LLC; Arlington (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Casals at Clarendon LLC in Arlington, Virginia, is seeking a dedicated team member to provide exceptional customer service in a professional salon environment. Responsibilities include serving clients courteously, performing technical services, and ensuring a clean workspace.

The ideal candidate will have previous salon experience, excellent communication skills, and a commitment to client comfort and satisfaction. Join us for a fulfilling career at our esteemed salon and spa.

Qualifications

• Salon industry experience is required.
• Must maintain client comfort and safety during services.
• Ability to perform technical services with excellence.

Responsibilities

• Service all clients professionally and courteously.
• Make follow-up calls to ensure client satisfaction.
• Assist fellow team members as time allows.

Skills

Excellent communication skills

Customer service skills

Technical salon skills

Education

High School Graduate

Job description

Casal's at Clarendon is a full service Salon and Spa specializing in advanced Hair Color and Cutting techniques. We strive to create a relaxing and calm spa environment. Our non‑tipping salon/spa offers complimentary value‑added services that sets us apart. We will be honored with your visit, and promise you an experience equal to the Casal/Aveda mission.

Job Description

Customer Service and Public Relations

• Service all clients in a professional and courteous manner.
• Perform all technical services to the absolute best of your ability, maintaining client comfort and safety at all times.
• Make follow‑up phone calls to assure client satisfaction.

Team Support

• Address all fellow team members with respect and integrity.
• Assist fellow team members as time allows.
• Assist with setting up and maintaining cleanliness of retail displays.

Maintenance

• General housekeeping duties are everyone's responsibility, including sweeping, laundry, washing coffee mugs, dusting, cleaning restroom, and taking out trash.
• Leave your work area spotless at the end of the day. Remember that someone else will be using the space when you are not there.

General

• Maintain two‑way communication between manager and all team members.
  Participate in all salon meetings and educational events.
• Special projects and other duties as assigned by management.
• Maintain security of all salon systems and operations.

Position Specifications

Education: High School Graduate

Experience: Excellent communication and customer service skills. Salon industry experience required with an emphasis on technical skill.