Front Desk Concierge: Warm Welcome, Multitask Support

Alpine Valley Post Acute & Healthcare Center; Lebanon (Lebanon County); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Company-sponsored life insurance

Employee assistance program

Descripción de la vacante

Join our team at Alpine Valley Post Acute as a Concierge. You will be the first point of contact for residents and visitors, ensuring a welcoming experience. Responsibilities include answering calls, providing assistance, and supporting facility operations.

We seek candidates with strong customer service skills, a CNA license preferred, and a dedication to quality care. Our core values of Passion, Respect, and Excellence guide us as we prioritize a positive workplace with opportunities for

Formación

• Current and active CNA license in the state strongly preferred.
• Previous experience in a customer service role required.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with individuals at all levels.

Responsabilidades

• Answer and transfer all incoming calls courteously and professionally.
• Provide information and assistance to residents and guests.
• Perform clerical and administrative duties to support operations.
• Greet and assist potential residents and visitors.
• Manage calls and ensure timely message delivery.
• Coordinate information flow to front-desk operations.
• Maintain professionalism while handling multiple priorities.

Conocimientos

Customer service orientation

Verbal communication

Written communication

Problem-solving

Professional phone etiquette

Educación

CNA license

Descripción del empleo

Join our team at Alpine Valley Post Acute as a Concierge. You will be the first point of contact for residents and visitors, ensuring a welcoming experience. Responsibilities include answering calls, providing assistance, and supporting facility operations.

We seek candidates with strong customer service skills, a CNA license preferred, and a dedication to quality care. Our core values of Passion, Respect, and Excellence guide us as we prioritize a positive workplace with opportunities for