Front Desk Concierge - Senior Living

Union General Health System; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Union General Health System in Blairsville, GA is seeking a reliable Lobby Assistant for our nursing home. This full-time role runs Monday through Friday, 8:30am to 5:00pm and places you at the first point of contact for residents, visitors and vendors, ensuring a welcoming, safe environment and adherence to facility protocols.

You will greet guests, log inquiries, answer phones, direct messages, coordinate with security and nursing staff, maintain lobby materials, assist with deliveries and

Qualifications

• High school diploma or equivalent required.
• Front desk or customer service experience preferred.
• Strong interpersonal and organizational skills.
• Proficient with basic computer applications.

Responsibilities

• Greet all residents, visitors, staff, and vendors in a warm, courteous, and professional manner.
• Monitor visitor access and maintain a log of incoming and outgoing individuals.
• Enforce sign-in/sign-out procedures and ensure compliance with health and safety protocols (e.g., temperature checks, visitor screening).
• Answer phones and direct calls or messages to the appropriate departments or personnel.
• Provide directions and basic information about the facility to guests and vendors.
• Coordinate with security or nursing staff if concerns or emergencies arise at the entrance.
• Maintain cleanliness and organization of the lobby area, including literature racks and visitor materials.
• Assist with resident deliveries (mail, flowers, packages).
• Perform light administrative duties such as data entry, filing, and printing materials as requested.
• Support event check-ins or visitor coordination during family gatherings or special facility events.
• Occasional fill-in on the weekends may be needed, if staffing requires.

Skills

Customer service

Front desk

Administrative support

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Email

Word processing

Phone systems

Job description

Union General Health System in Blairsville, GA is seeking a reliable Lobby Assistant for our nursing home. This full-time role runs Monday through Friday, 8:30am to 5:00pm and places you at the first point of contact for residents, visitors and vendors, ensuring a welcoming, safe environment and adherence to facility protocols.

You will greet guests, log inquiries, answer phones, direct messages, coordinate with security and nursing staff, maintain lobby materials, assist with deliveries and