Front Desk Concierge – Luxury Senior Living

Svdpnky; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Outlook at Windhaven in Plano, TX is seeking an accommodating Front Desk Administrative Assistant. You will greet guests, answer and direct calls, assist residents with everyday needs, and keep the front office running smoothly in a busy, service-focused environment.

Ideal candidates have a High School diploma or GED and experience with PBX or multi-line phones, with strong communication skills and a friendly, helpful demeanor toward residents, families, and staff.

Qualifications

• High School diploma or GED.
• Experience with PBX or multi-line telephone systems.
• Front office experience preferred.
• Ability to sit/stand and stay organized in a busy service environment.

Responsibilities

• Answer phones within 3 rings, take messages and/or direct calls to appropriate party.
• Greet and direct visitors (family members, vendors, prospective residents, volunteers).
• Assist residents with various needs (make change, sell stamps, mail, schedule appointments).
• Collect resident fees and write receipts.
• Prepare outgoing mail (first class, return receipt, UPS).
• Maintain front office equipment and supplies.
• Schedule guest cottages and collect appropriate fees.
• Schedule resident’s appointments in accordance with established drive schedule and routine.
• Provide general clerical support to Business Office Manager/Resident Services Director.

Skills

PBX systems

Multi-line telephones

Front office experience

Customer service

Education

High School diploma or GED

Job description

The Outlook at Windhaven in Plano, TX is seeking an accommodating Front Desk Administrative Assistant. You will greet guests, answer and direct calls, assist residents with everyday needs, and keep the front office running smoothly in a busy, service-focused environment.

Ideal candidates have a High School diploma or GED and experience with PBX or multi-line phones, with strong communication skills and a friendly, helpful demeanor toward residents, families, and staff.