Front Desk Concierge - Healthcare Receptionist

Genesis Healthcare; Warwick (RI); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

On-Demand Pay

Job summary

Genesis HealthCare in Warwick, RI is seeking a receptionist to be the first point of contact for patients, visitors, and staff at our nursing center. This role requires professionalism, friendly communication, and efficient handling of front-desk duties.

Responsibilities include answering calls, directing guests, mail coordination, and maintaining patient lists. Weekend and holiday availability is required as needed.

Qualifications

• High school diploma or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.
• Available for weekends and holidays as needed.

Skills

Excellent communication

English proficiency

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare in Warwick, RI is seeking a receptionist to be the first point of contact for patients, visitors, and staff at our nursing center. This role requires professionalism, friendly communication, and efficient handling of front-desk duties.

Responsibilities include answering calls, directing guests, mail coordination, and maintaining patient lists. Weekend and holiday availability is required as needed.