Front Desk Concierge & Customer Care Specialist

Avalon Suites; Houston (TX); On-site; USD 19,286; Part time

Job summary

A growing Executive Suite provider in Houston, TX is seeking a Customer Service Representative to manage front desk duties. The ideal candidate should have excellent customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. Responsibilities include handling inquiries, providing concierge-level service, and managing various tasks efficiently. Compensation is $14 hourly.

Qualifications

• Ability to empathize and build relationships with various personalities.
• Concerned with doing things the right way the first time.
• Flexible in daily routine and able to manage shifting responsibilities.

Responsibilities

• Be the first point of contact in handling customer inquiries and complaints.
• Provide concierge-level customer service to clients and customers.
• Answer phones, schedule conference rooms, process mail, and packages.

Skills

Excellent customer service

Interpersonal skills

Verbal communication

Written communication

Job description

A growing Executive Suite provider in Houston, TX is seeking a Customer Service Representative to manage front desk duties. The ideal candidate should have excellent customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. Responsibilities include handling inquiries, providing concierge-level service, and managing various tasks efficiently. Compensation is $14 hourly.