Receptionist

KRA-15 Glenwood Ventures, LLC; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Career growth

Relocation support

Employee discounts on parts/services

Job summary

Fred Anderson Kia of Raleigh is seeking a full-time receptionist to manage the front desk and phone lines with a proven customer service record. You will greet guests warmly, answer calls, and assist with basic administrative tasks to keep the showroom running smoothly.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, plus the ability to work in a dynamic automotive environment with a positive, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or front desk roles is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Answer multi-line phone systems and route calls.
• Greet guests and direct to the appropriate departments.
• Maintain front desk area and assist with light administrative paperwork.
• Collaborate with sales and internal teams to ensure a smooth guest experience.

Skills

Customer service

Communication

Organizational skills

Phone handling

Guest greeting

Education

High school diploma or equivalent

Job description

Join our team: Fred Anderson Kia of Raleigh is looking for an outstanding full-time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our Receptionist ensures guests are welcomed to the dealership immediately upon arrival in a warm, inviting, and professional manner. They will be responsible for answering phones, greeting customers, and some administrative paperwork. Hours: 8:30 AM - 5:00 PM Monday, Rotating Saturdays

What we have to offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Career growth and advancement
• Leadership development, innovative training and learning systems
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Industry-leading maternity and paternity leave
• Relocation packages
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

What we are looking for:

• Individuals with friendly and outgoing personalities
• Possess strong communication and organizational skills
• Strong listening skills
• Ability to handle a dynamic work environment
• Eager to improve in all aspects and learn new things
• Answer multi-line phone systems
• Greet guests and direct customers to the correct departments, notify the appropriate person that a customer is waiting
• Work cooperatively with the sales and other internal teams
• High school diploma or equivalent

Why Automotive:

• Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be
• Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
• Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes

Why Automotive:

• Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be
• Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
• Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes

The Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.

Promise, Values, The \"Four Gears\"

Our Promise

To create value, earn trust and provide a remarkable experience for our customers and associates

Our Values

Trust Continuous Improvement Respect for all people

Prepare to win The Four Gears

1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards
2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions
3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve
4. Celebrate wins Be positive Have fun Acknowledge success