Front Desk Concierge

Silver Tree Residential, LLC; Tampa (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Silver Tree Residential, LLC is seeking a dependable Front Desk Concierge to join our growing property management team in Tampa, FL. The role emphasizes safety, guest relations, and daily building operations with a focus on professional service.

You will greet residents and guests, monitor access points, maintain logs, and collaborate with the Community Director to uphold community standards.

We offer a competitive salary and benefits package and are an Equal Opportunity Employer.

Qualifications

• Experience in hospitality or property management preferred.
• Ability to walk property and monitor areas.
• Ability to interact professionally with tenants and guests.

Responsibilities

• Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures.
• Promote positive and courteous public relations to all tenants, visitors and guests.
• Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities.
• Gain and maintain proficiency with life safety system and central security panel of buildings.
• Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures.
• Communicate with Executive Director on safety issues.
• Tour properties and monitor building operations.
• Maintain daily logs and shift reports.
• Adhere to Security Policies and Procedures manual.
• All other duties as assigned.

Skills

Customer service

Communication

Security awareness

Job description

Front Desk Concierge

Silver Tree Residential, LLCis one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residentialis looking for a dependable, quality-focused Front Desk Concierge to join our progressively growing team. We are looking for a reliable team member who is willing to uphold our community to the highest standards.

The Front Desk Concierge reports directly to the Community Director of the community. It is essential that the Concierge report to work at his/her scheduled work hours. The Concierge must be to walk the property, including stairs, on a regular and as-needed basis in order to perform his/her job duties.

We often have multiple openings, either part time or full time, varying shifts.

Role and Responsibilities:

• Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures.
• Promote positive and courteous public relations to all tenants, visitors and guests.
• Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities.
• Gain and maintain proficiency with life safety system and central security panel of buildings.
• Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures.
• Communicate with Executive Director on safety issues.
• Tour properties and monitor building operations.
• Maintain daily logs and shift reports.
• Adhere to Security Policies and Procedures manual.
• All other duties as assigned.

To ensure STR gets the best candidates, we offer a competitive salary and benefits package.

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.