Front Desk Concierge

Strattonamenities; Fort Worth (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

Stratton Amenities in Fort Worth, United States is hiring a Front Desk Associate to manage front desk operations and deliver hospitality-driven experiences. The ideal candidate should have prior hospitality or customer service experience, strong communication skills, and a professional demeanor. Responsibilities include greeting guests, organizing packages, and managing lobby activity. Opportunities for flexible scheduling and career growth are available within this full-time and part-time role, centered in a luxury residential community.

Qualifications

• Prior front desk, concierge, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Greet residents and guests promptly with a professional demeanor.
• Manage building access and visitor logs.
• Answer and direct incoming calls courteously.

Skills

Strong communication

Attention to detail

Professional demeanor

Customer service experience

Job description

Fort Worth, United States | Posted on 05/08/2026

Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.

Position Summary

The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

Key Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor
• Manage building access, visitor logs, and resident notifications
• Answer and direct incoming calls in a clear and courteous manner
• Accept and log packages, deliveries, and service requests accurately
• Maintain a clean, organized, and controlled front desk area
• Monitor lobby activity and report any concerns or incidents appropriately
• Follow property-specific procedures and Stratton service standards at all times
• Coordinate with property management and on‑site staff as needed

Qualifications

• Prior front desk, concierge, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and detail-oriented
• Comfortable using computers, phones, and basic systems
• Ability to remain composed and attentive throughout the shift

Schedule

• Flexible scheduling based on property needs
• Day, evening, and overnight shifts available
• Full-time and part-time positions offered

Compensation

• Competitive hourly pay based on experience and schedule
• Opportunities for growth into lead or full-time site roles
• Indoor, customer-facing role within a residential community
• Requires standing, walking, and maintaining an active lobby presence

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer.