Front Desk Concierge

Emprime Solutions

Miami (FL)

On-site

USD 20,664 - 27,552

Part time

14 days+

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Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A concierge service provider is looking for Front Desk Concierges in Miami and Fort Lauderdale. Candidates will be responsible for greeting guests, providing information, and ensuring a welcoming environment. Preferred qualifications include prior customer service experience and excellent communication skills. Both part-time and full-time positions are available, with flexible hours and various shifts including morning, evening, and overnight.

Qualifications

Prior experience in customer service, hospitality, or front desk role is preferred.
Must be detail-oriented, organized, and able to multitask.
Clean and professional appearance required.

Responsibilities

Greet guests and visitors in a friendly, professional manner.
Provide information about facility and services.
Assist with guest check-ins and check-outs.
Handle guest requests, complaints, or concerns promptly.

Skills

Customer service experience

Excellent communication

Interpersonal skills

Detail-oriented

Ability to multitask

Professional demeanor

Problem-solving abilities

Job description

Benefits

Flexible schedule
Opportunity for advancement
Training & development

Emprime Solutions LLC - Front Desk Concierge

Location: Miami & Fort Lauderdale, Florida
Part-time, and full-time available (30-40 hours per week)
Multiple candidates needed

Shifts Available: Morning, Evening and Overnight

About us

Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across Florida, New Jersey, and Pennsylvania. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients and residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and responsible front desk concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a professional and welcoming environment. We are seeking individuals who are well groomed, punctual, possess a positive attitude, and excel in communication, ensuring a welcoming experience for all. Experience is preffered.

Key Responsibilities

Greet guests and visitors in a friendly, professional manner.
Provide information about the facility and services.
Answer phone calls and respond to inquiries.
Assist with guest check-ins and check-outs.
Maintain the security of the premises by monitoring access points.
Perform administrative tasks as needed, including managing reservations and scheduling appointments.
Ensure cleanliness and organization of the front desk area.
Assist with food and packages delivery.
Communicate with management effectively.
Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications

Prior experience in customer service, hospitality, or a front desk role is preferred.
Excellent communication and interpersonal skills.
Ability to work flexible hours.
Must be detail-oriented, organized, and able to multitask.
Friendly, approachable, and professional demeanor.
Strong problem-solving abilities and abilities to stay calm under pressure.
Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Schedule