Front Desk Concierge

Stratton Amenities; Austin (TX); On-site; USD 23,000 - 25,000; Full time

Job summary

Stratton Amenities in Austin, TX is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. The role manages the front desk, handles visitor access, packages, and resident requests with a hospitality-driven approach.

You'll greet residents and guests promptly, coordinate with property management, and handle calls and emails in a professional manner, maintaining a neat, welcoming desk presence on site.

Qualifications

• Prior experience in concierge, front desk, hospitality, or customer service.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor; ability to stay composed in a fast-paced environment.

Responsibilities

• Greet residents and guests promptly with proper eye contact, posture, and tone.
• Manage front desk operations including visitor access, packages, and resident requests.
• Maintain awareness of building activity and enforce access control procedures.

Skills

Strong communication

Customer service

Hospitality mindset

Professional appearance

Job description

# Front Desk ConciergeFull-time Austin, TX $17 - $18/hr Posted September 16, 2026Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Austin, Texas is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is...Apply for This PositionFront Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Austin, Texas is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first impression, and ensuring a consistent, professional, and hospitality-driven environment. Key Responsibilities Greet all residents and guests promptly, using proper eye contact, posture, and tone Manage front desk operations, including visitor access, package handling, and resident requests Maintain awareness of building activity and enforce access control procedures Provide accurate information, directions, and assistance to residents and guests Coordinate with property management and other on-site teams as needed Handle phone calls, emails, and service requests in a timely and professional manner Maintain a clean, organized, and professional front desk presence at all times Monitor for any issues or irregularities and report to management as required Service Standards Maintain a visible and engaged presence at the front desk No phone usage or disengagement while on duty Consistent professional appearance and adherence to uniform standards Deliver a hospitality-focused experience at all times, not just task execution Requirements Prior experience in concierge, front desk, hospitality, or customer service preferred Strong communication and interpersonal skills Professional appearance and demeanor Ability to remain composed and attentive in a fast-paced environment Reliable, punctual, and detail-oriented Basic computer skills, including email and property management systems Equal Opportunity Employer We are an equal opportunity employer and consider all qualified applicants without regard to protected status.### Job DetailsEmployment Type: Full-timeLocation: Austin, TXCompensation: $17 - $18/hrDate Posted: September 16, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.