Front Desk & Client Services Clerk

Gesher Human Services; Southfield, Northern (MI, KY); Hybrid; USD 40,000 - 49,000; Full time

Job summary

Gesher Human Services is seeking a Clerical Support - Receptionist in Southfield, MI to greet clients, perform data entry, and maintain client records for the MI Works Career Center.

The role emphasizes accurate documentation, strong interpersonal communication, and proficient use of Microsoft Office and database systems. This is a full-time position in a Workforce Development department.

Qualifications

• Education: High school diploma or equivalency required; two years of college in human services, finance, and/or business preferred.
• Ability to relate to disadvantaged individuals and communicate with participants, public, and staff.
• Must be able to type 50 wpm accurately and use MS Office suite.
• One year of experience with word processing, spreadsheets, and database software required.

Responsibilities

• Greet and register customers and provide customer service that leads to satisfaction with services.
• Assist in completion and verification of program paperwork.
• Prepare customer-related correspondence and reports as assigned.

Skills

Interpersonal skills

Typing 50 wpm

Data entry

Report preparation

Education

High school diploma or equivalency

Two years college in human services, finance, or business

Tools

Word processing software

Spreadsheet software

Database software

Microsoft Office

Job description

Gesher Human Services is seeking a Clerical Support - Receptionist in Southfield, MI to greet clients, perform data entry, and maintain client records for the MI Works Career Center.

The role emphasizes accurate documentation, strong interpersonal communication, and proficient use of Microsoft Office and database systems. This is a full-time position in a Workforce Development department.